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(UCC) Sr. Product Engineering

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Businesses Raytheon Technologies Corporate Job ID 01419459 Most Recent Date Posted 04/06/2021 City Newington State Connecticut Country United States

Date Posted:

2021-01-21-08:00

Country:

United States of America

Location:

UT3: Newington/Meriden 25 Holly Drive, Newington, CT, 06111 USA

Raytheon Technologies Corporation

Raytheon Technologies Corporation is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonic, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts.

The Senior Product Engineer will be responsible for working within a small team of dedicated engineers to build, test and implement product solutions based on a set standard of requirements.  This includes the ability to translate vendor products, product code, roadmap services and implement without negatively impacting current processes.  The Senior Product Engineer will provide the engineering and support for all Teams and SfB \Skype for Business platform and related services. The successful candidate will be responsible for understanding assigned product, how product integrates into Raytheon Technologies and customers. 

The position responsibilities include but are not limited to:

  • Responsible for day-to-day support of shared product including roadmap of tools to services.
  • Participate in vendor meetings to ensure vendor is delivering services timely and aware of product issues. 
  • Participate in team meetings across organization to ensure product and service is meeting services. 
  • Participate in troubleshooting, drive gaps and issues to resolution.
  • Collaborate with all functional areas.
  • Independently undertake projects of a complex nature and ad-hoc requests as required.
  • Analyze, architect, design and deliver solutions on all Teams and Skype for Business platform components. This will involve prototyping, solutioning, blueprints, road-mapping, technical delivery and coordination with multiple stakeholders and peer technical groups through detailed documentation & presentations. 
  • Architecture and engineering of Microsoft Skype for Business Server, providing guidance and deep technical knowledge on various Skype for Business architecture elements deployed in an Enterprise environment (Both on premise and O365), including but not limited to: 
  • Resolve problems escalated by the Teams and SFB Administration team 
  • Approve and deliver root cause for incidents and oversee corrective action. Engineer permanent solutions, and coordinate implementation 
  • Provides support, (architecture, administration, maintenance, monitoring, backup, contingency), for multiple messaging and collaboration technologies 
  • Implement and execute system upgrades of the on premise servers 
  • Serve as an expert to support the education and training of EUS technical staff, working to increase administrator  proficiency and management of implemented solutions 
  • Participate in 24/7 on call rotation  
  • Other duties as assigned 

Required Skills:

  • Must have a minimum of 5 years’ experience architecting, deploying and configuring Lync/Skype for Business audio, video and telephony solutions as well as integration with Exchange/Office 365 Unified Messaging. Experiences must include:  
  • Experience with both on-premise and O365 Skype for Business deployments 
  • Experience with MSFT Teams deployments  
  • Experience with Azure Active Directory and networking 
  • Powershell scripting skills 

Education:

  • Candidates for this role should possess a Bachelors Degree +7yrs experience, or and Advanced Degree +5yrs experience.

Location: Newington, CT or Remote

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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