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Interaction Designer

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Businesses Raytheon Technologies Corporate Job ID 01417303 Most Recent Date Posted 04/20/2021 City Brooklyn State New York Country United States

Date Posted:



United States of America


UTNB1: Corp - Brooklyn NY 55 Water St, Brooklyn, NY, 11201 USA

Raytheon Technologies Corporation

Raytheon Technologies Corporation (RTX) is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts

The Digital Accelerator at RTX is seeking highly skilled design and technology practitioners that can wrangle the complex challenges at the heart of RTX’s businesses and leaders that can help our group grow. We engage with an array of sophisticated user experience and business domains, from industrial IoT and analytics that power smart products, factories to connected customer experiences that transform how products are manufactured, used and serviced.

If you are passionate about building things that matter, come work with us in Brooklyn, NY.

Job Description

We are seeking an Interaction Designer with deep expertise in user-centered design methods to help create the next-generation of RTX applications, products and services. As a member of a collaborative, cross-functional team, you will help define the experience architecture of products and services, from critical conceptual models to detailed maps and wireframes. Your core responsibilities will be to understand the people and systems that surround our products and synthesize user perspectives and business needs into tangible artifacts that can be used by a variety of stakeholders.


  • Working collaboratively with customers, business stakeholders and your project team (e.g., product managers, project managers, strategists, researchers, product designers, data scientists and developers)
  • Designing and/or participating in primary (in-field) and secondary research activities with customers, employees and other relevant business stakeholders
  • Understanding complex business processes and audience constituencies
  • Creating high-quality artifacts that capture critical conceptual aspects of an experience, including personas, customer journey maps, service blueprints, application maps, task flow diagrams, wireframes, et al.
  • Presenting design work, articulating underlying motivations and supporting decisions through argument
  • Tight collaboration with product managers to help define, review and refine user stories and related project documentation
  • Tight collaboration with product designers to ensure visual designs and interactions stay well connected to user and business needs
  • Designing for reuse across products and RTX businesses
  • Participating in design critique sessions; both providing and responding to feedback on designs
  • Contributing representative artifacts and/or documentation to RTX design systems

Minimum Qualifications

  • Candidates for this role should possess a Bachelor’s degree and five years of prior relevant experience or an Advanced degree and three years of prior relevant experience
  • BA/BS degree in Design, HCI, CS, or related experience
  • Propensity for self-directed problem-solving and the ability to work with limited guidance
  • Extensive experience applying user-centered design processes and connecting business and user needs to design decisions
  • Experience designing, participating in and leveraging user research activities; ability to understand and gain fluency with complex problems and drive elegant solutions that address them
  • Deep systems thinking skills; fluency with conceptual considerations such as modularity, hierarchy, inheritance and flow
  • Ability to identify, articulate and leverage common design patterns and argue why they should or shouldn’t be used
  • Familiarity with concerns and constraints that inform product experiences (distinct from websites and other media)
  • Ability to create high-quality visual artifacts—diagrams, presentations, wireframes, et al.— that drive understanding between users, team members and project stakeholders
  • Experience using and working with component-based design systems
  • Mastery of digital design tools, such as Sketch, Adobe XD and Figma et al.
  • Fluency with simple prototyping tools, such as Invision, Figma, and experience with more advanced prototyping tools that offer richer interaction and animation capabilities, such as Principle or Framer.
  • General familiarity with technology underpinnings of interfaces, including presentation layer code (JavaScript/CSS/HTML, Objective-C, etc.) and architecture for web and mobile experiences
  • Familiarity with agile methodologies, particularly as they pertain to design
  • Strong presentation, written and verbal communication skills
  • Comfort collaborating with cross-functional teams (IRL and remote) and working under tight deadlines

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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