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Quality Manager

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Businesses Collins Aerospace Job ID 01446761 Most Recent Date Posted 06/01/2021 City Oakville State Ontario Country Canada

Date Posted:





LOC13049 1400 South Service Road West,Oakville,Ontario,L6L 5Y7,Canada

As the Quality Manager – Commercial and Regional Programs, you will lead a team of Program Quality Engineers who drive quality compliance and improvements for landing gear product.

Primary Responsibilities

  • Actively manage and direct all quality initiatives and requirements in support of landing gear programs for various customers

  • Develop and sustain trust based relationship with on-site and other customer representative(s) as the primary focal

  • Support customer program reviews, off-site meetings etc with all levels of Landing Systems and Customer leadership

  • Supports the product introduction process, test plans, methods and equipment to assure compliance with regulatory, internal and customer specifications.

  • Provides day to day leadership to a team of Program Quality Engineers including mentoring, coaching, and training, recruiting, performance management and employee development.

  • Performs product and process audits/reviews and implements improvement actions.

  • Leads root cause tool application and drives product and process corrective actions implementation for manufactured and supplied products.

  • Reviews quality data and determines if all products and processes are aligned with regulatory,  internal and customer specifications.

  • Accountable for the customer quality scorecard results and improvement actions, and maintains quality system and product documentation.

  • Manage customer escapes to support achieving zero significant customer escapes, reducing customer escape events and Cost of Poor Quality (COPQ).

  • Manage and drive all necessary actions for obtaining and maintaining appropriate product certifications needed for industry purposes

  • Support the Quality system audit process.

  • Drive Landing Systems Quality and ACE initiatives

  • Other duties as required

Basic Qualifications

  • Bachelor’s degree and 5 years of relevant experience OR

  • Advance degree and 3 years of relevant experience OR

  • In absence of a degree, 9 years of relevant experience is required

  • Minimum 10 years of related aerospace, automotive or medical device experience is required.

Preferred Qualifications

  • Bachelor's degree in a Engineering or other relevant technical discipline.

  • Minimum 5 years of management experience, ideally in a quality leadership role.

  • Experience leading an AS9100 QMS (or equivalent)

  • Ability to thrive in a fast paced, manufacturing environment.

  • Strong people management and organization skills.

  • Strong computer skills including proficiency in Microsoft Office suite.

  • Lean manufacturing or Six Sigma experience is strongly preferred.

  • ASQ CQE certification and/or applied application of SPC, 6 sigma and lean principles are preferred.

  • Familiarity and experience with the application of APQP-D/PFMEA and control plans is required.

  • Meet Collins/RTX Enterprise Values including Ethical Behavior, Customer Focused Improvement, Accountability & Teamwork and Openness & Trust.

  • Superior attention to detail and drive for excellence.

  • Strong communication skills, both written and verbal.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

The high quality products we design, test and produce in our Mechanical Systems help millions of passengers reach their destinations safely – every day! From landing systems and actuation to propellers, flight controls and hoist and winch – the products we manufacture work together behind the scenes to enhance the overall flight experience. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement – we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us!

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.


At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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